sanitare covid crisis

You have booked a non-flexible rate directly with our establishment and you have to cancel your stay? Customers who have planned to stay at our establishment until December 31, 2020 inclusive can modify their reservation for a later date without modification fees (subject to availability and applicable rates and conditions) or by requesting a voucher ( *) for the full amount of the reservation value, for use at a later date in the same hotel. You have the option to change the date of your stay within 18 months of the original booking date. If the hotel is closed for the date of your stay, you may cancel your reservation and receive a refund. To change the dates of your stay, contact our reservations department at the following address or by phone +33142805300. For reservations made through a platform, travel agency or other channel: Customers who have booked through a travel agency, online booking platform or other channel are invited to contact the relevant booking entity directly to find out about the options for any modification, cancellation or voucher request that may arise. apply to their reservation (*) Vouchers: • The voucher is only valid if payment has already been made (immediately if booking directly or after receipt of payment from the third channel 90 days) • The voucher is valid if no refund has been made • The voucher is not transferable


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